UPDATED: 2022-09-19

Welcome to OhCleo

By using OhCleo you agree to these terms. These are OhCleo’s terms of use, and they apply to all users of the OhCleo platform. The terms “we,” “our” or “us” refer to OhCleo AB and our subsidiaries. “OhCleo” refers to this platform and the services offered by us. By using OhCleo you agree to these terms and to the other policies we post. Please read them carefully and let us know if you have any questions. For information about our data practices, please see our Privacy Policy. We can collect and use your information in accordance with these policies.

Becoming a Content Creator at OhCleo

A creator is someone who makes a profile page on OhCleo to engage with users who have purchased subscriptions to support their work. Read the details listed below involving payments, fees, taxes and restrictions if you are, or want to become, a content creator at OhCleo.

Membership

To become a creator, submit the information we need under the "Become a Content Creator" tab. Once the information is provided, your profile will be launched automatically and you will become a part of the OhCleo creator community. You can use the creator tools that OhCleo provides, showcase your audio and receive recurring revenue from your page. You can offer tailored subscription plans to your most passionate fans. On OhCleo, you can provide your followers with customized subscription offers, such as exclusive access and content tailored for specific requests. In turn, you will receive loyal support from your fans, and recurring revenue from subscription plans your fans have purchased from OhCleo.

Payments

Creators make their profiles available on OhCleo, and we provide subscription plans to their followers. As well as a monthly subscription, creators can choose to receive tips and let users pay to access one of their tracks for 24 hours. OhCleo aims to give creators access to their revenue on a monthly basis, but you may occasionally experience a delay in accessing your funds. We are here to help our creators and handle payment issues such as fraud and chargebacks, as well as the resolution of payment disputes if such issues occur. We may also block or hold payment for violations of our policies or for compliance reasons, including collecting tax reporting information. When payment is delayed or blocked, we will try to communicate the reason to you as soon as possible. In order to protect creators, we may block subscription payments if we believe them to be fraudulent.

Fees

The second is the payment processing fee, which is dependent on the country of the creator. We do not control this fee. The processing fee is charged by our payment provider. To see what processing fees you are paying, go to https://stripe.com/pricing and choose your country. Depending on your location, Stripe will charge for a currency exchange, which is usually around 1% + 30 cent per transaction in the US. More information regarding this can be found on the stripe pricing page.

Depending on your subscribers' locations, some banks may charge them a foreign transaction fee for their subscription. OhCleo does not control this charge, but it is usually around 3%.

Tax

We are legally required to collect tax identification information and report this to tax authorities. You are responsible for reporting your income or withholding taxes which may be due as a result of payments received. Legally, we are also responsible for other international transactional taxes. These include, but are not limited to, GST as an operator of an electronic distribution platform (EDP) within Australia, VAT on payments for electronically supplied services to subscribers in the EU, and state sales tax as a result of “marketplace laws” within the United States.

In geographical locations where OhCleo is required to collect transaction tax fees from fans, subscriptions processed from followers will reflect the tier or custom subscription plan amount plus the applicable tax. Applicable tax will not be taken from the original fee, but will be charged in addition to the fee. The tax amount will be automatically deducted for remittance to the applicable taxing authority. These transaction tax deductions will be available on your earnings details page. As a creator on our site, it is your responsibility to provide accurate information when registering tax and income information.

Content Restrictions

OhCleo is a platform that welcomes open-minded exploration; however, we don't allow content that violates our policies. You can learn more by visiting our General Guidelines.

The following categories are NOT allowed on OhCleo:

• Illegal content such as drug use, bestiality, necrophilia or sexual activity with minors.
• Content that uses others’ intellectual property, unless you have written permission, or your use is protected by fair use.
• Pornography, nudity or offering sexual services is not allowed on OhCleo. We define pornography as, “real people engaging in real sexual acts such as sexual intercourse on camera.”

OhCleo is an audio erotica app and, as such, all content is considered adult. Users must register an account and log in to consume any kind of content. Creators must confirm they are over the age of eighteen. Creators are not allowed to publish content featuring performers who are under the age of eighteen. Creating and publishing adult content on OhCleo featuring minors goes against our Terms and Conditions. We ask that all creators keep the public spaces on their pages (profile pictures, membership tier descriptions, page banners, etc.) appropriate for all audiences. Explicit language should not be used in written form anywhere on the platform. Titles, episode descriptions and tags need to be appropriate for all audiences.

Creator Responsibility and User Expectations

Each creator is responsible for their own content, the promises they make on their platform, and the relationship they foster with their subscribers. If subscribers are promised a certain amount of content each month at the time of subscribing, it is not OhCleo’s responsibility to make sure the creator lives up to that promise. Promises made by the creator must be followed through. If they are not, this will be considered a form of false advertising for which OhCleo will not be held responsible. If this occurs, the subscriber can report the creator to OhCleo and we will investigate whether the creator should be reprimanded.

For OhCleo Users

A user is someone who purchases subscription plans or single tracks from OhCleo to support their favorite creators. Through a paid subscription plan on OhCleo, fans can interact directly with the creators they follow. To become a subscriber, create an account, add your preferred payment method, and start supporting your creator. There are four ways to support your creator: monthly subscriptions, rent a track (access to a track for 24 hours), tips, and the option to request commissioned work. Your options will be presented to you in the payment flow.

The timing and amount of each membership subscription depends on the type of agreement you enter into, and the creator you support. These details are available when you join, as well as in the receipt sent to you after each successful payment. You can view all your active membership subscriptions and billing history under the “Your Settings” tab.

You can cancel your membership payments at any time. The memberships that creators offer vary and we have limited control over the quality of the content each creator offers. We do our best to make sure the content offered on OhCleo is of a high and reliable standard, but we cannot guarantee the identity of creators or the validity of any claims they make. If you come across a suspicious creator and/or user, we appreciate your help reporting such activity so we can keep OhCleo safe.

If OhCleo is required to charge and collect tax (e.g. VAT or sales tax) from your purchase, this tax is added to the total charge. OhCleo remits all tax collected to the taxing authority in question. As a user, it is your responsibility to keep your address up to date.

Some banks may charge a transaction fee for your subscription, depending on your location. This fee is not something OhCleo can control. It is typically around 3%. Please contact your bank for more information.

Refunds

Our policy is that we don’t give refunds. You are, however, welcome to contact us if you suspect suspicious activity. Refund exceptions can be granted at our sole discretion.

OhCleo’s responsibility

As personal details of creators (including, but not limited to: name, phone number, address, tax ID, mail address, or association with a pseudonym) are made available to OhCleo for the purposes of payment, OhCleo agrees that such information is confidential and will not sell or disclose it to any unrelated third parties except as required by law. However, if it is not agreed that a creator is working under a pseudonym, the client has the right to use the creator’s name in connection to the content and any marketing thereof. Read more about how we handle data in our Privacy Policy.

It is also OhCleo’s responsibility to keep the platform professional and safe, bringing in creators who follow our guidelines, and prohibiting suspicious activity among users.

Community Guidelines

OhCleo aims to be a safe space for exploration and expression, and these community guidelines offer a framework for that vision. We recognize that the process of content creation isn’t black and white, and we welcome discussions regarding how your creative freedom can fit within these terms and conditions. We understand that creators have to push boundaries to make arousing content, so we don’t review your work with a rigid set of rules.

Fraud

Fake profiles or attempts to collect money for content that hasn’t been published are not allowed. Creating a profile pretending to be another person, or using someone’s name, content, brand or photo without permission is not allowed.

Respect

We do not allow harassment or bullying on OhCleo. Our platform should feel like a safe place for both users and creators. Users and comments that don't respect these guidelines will be removed.

Doxing

We take a strong stand against doxing because it can put the victim’s physical safety at risk. The most common form of doxing is when an individual’s private and personal information—such as a phone number, social media accounts or home address—is shared without consent. This can lead to harassment from strangers on the internet.

Account deletion

The user may at any time send a request to OhCleo AB to delete his or her account. This request can be made in person by contacting [email protected]. In the event that the User wishes to delete his or her account, OhCleo AB will proceed to delete the account and all the related information within a 14-day period. All account deletion requests are final and do not entitle the User to any refunds.