Seems I made a slip up sending the warehouse manager out for the annual trip the same week his wife is ovulating. A call from an angry spouse turns into an opportunity when she arrives in my office and refuses all solutions except one.
Cain's All You Can Take Corporate. This is Cain Wolf speaking. Hi.
Mrs. Johnson. Absolutely.
Yeah, yeah. Your husband's the warehouse manager. Great guy.
Great guy. Out on a trip. Yeah, he's going out to take a look at some of our other locations.
See how things are done. See how we can improve. It was a week-long trip.
Yes. Oh, he wasn't up front about that. Okay.
Okay. You seem pretty upset that he's not here. I understand the frustration.
I know him being away from home, it's difficult. I guess I thought the two of you had discussed that. Huh.
Well, that's not the real issue. Mrs. Johnson, perhaps you'd like to come down here and I'm sure we can settle this.
I'm sure we can figure out what's going on and remedy the situation. You're obviously upset. I'd love to talk to you about it.
Come on down to the office. All right. Fifteen? Sounds great.
I'll be waiting for you. Mrs. Johnson, please.
Come right in. Come right in. Have a seat.
You can take any of the chairs you like. No, it's good to see you. It's always good to see you.
I love when you stop in, when you pop by. Yeah, you and your husband are great at the events. So, your call earlier, I have to say I'm just a little bit confused.
There's some stress here and I'd love to help you get to the bottom of it. You know, we love a work-life balance here at Keynes. And anything we can do to support that is great.
I know we try not to send people out very long or very often. But this one just came at a bad time. Well, I wish Johnson would have said something about it.
I'd have been more than happy to send somebody else out. I could have assigned somebody to go on the trip. So, what's the issue here? Is it a matter of an anniversary? Is he missing a birthday of some sort? I mean, help me help you here.
I'd love to work with you on this. Well, if it's none of those, then please, I mean, be upfront with me. What's the problem? What's going on here? Ovulating.
Ovulating. Oh, and this was supposed to be. ..
Ah, okay. Okay, yeah, that is a pretty big plan to have derailed by a trip, certainly. Wow, I wish he would have said something.
I, more than happy, would have rescheduled that. Absolutely, no, no. No, we support the work-life balance.
I love the fact that you're trying to build a family. Fantastic, fantastic. In fact, I want to help make this right.
I've got half a mind to go to accounting right now and have them cut me a check for your airfare to get to wherever he is. Hotel, car, anything you need. What do you think? I'm sure they'd do it.
No, no, no, it would be no hassle, none at all. Well, in a manner of speaking, I suppose, yes, I will accept fault that he's not here, surely, and I'm trying to help remedy that.